Warranty information

The warranty provided by WE Electronic in this limited warranty statement only applies to products purchased directly by consumers from WE Electronic. If you have any questions, please contact WE Electronic.


Who is covered:

This limited warranty only applies to the original end-use purchaser or the person who received the product as a gift. This limited warranty cannot be extended to any other person or assignee.


Coverage/How long is the coverage:

WE Electronic guarantees that when this product is delivered to you in a brand new state, original packaging, by WE Electronic or an authorized distributor and used under normal conditions, there will be no manufacturing, material and/or workmanship defects for a period of time since the original purchase One year from the date.


What's not covered:

This warranty does not cover defects caused by the following reasons: abuse and misuse, including but not limited to

(a) Failure to use this product for its normal purpose or failing to follow WE Electronic’s instructions on the correct use and maintenance of this product, and

(b) If this product has been modified or modified to enable it to operate in any country other than the country where it was designed, manufactured, approved and/or authorized. In addition, the warranty does not cover defects caused by accidents, natural behavior or any reason beyond WE Electronic's control, including but not limited to thunderstorms, water, fire, public disturbance and improper ventilation; excessive moisture; insects; lightning; electrical surges; connections To incorrect voltage supply; loss, damage or damage of stored data; damage caused by use with other products and products purchased from unauthorized dealers.


What are we going to do:

During the one-year warranty period, if this product is found to be defective under normal use and service, WE Electronic reserves the right to repair or replace new or refurbished products, and reserves the right to replace any discontinued products. Products with the same value .


What we will not do:

WE Electronic will not pay for transportation, insurance and transportation costs from you to us, or any import costs, duties and taxes.


What you must do to get limited warranty service:

For warranty assistance, please contact us via email at xjs@szxuanhe.net.


Proof of purchase is required. All returns must be pre-authorized by WE Electronic. The RMA number must be clearly marked on the outside of the shipping box. Any package received without an RMA number may be rejected. Products damaged due to improper consumer packaging or transportation procedures are not covered by the warranty.


Consumers must keep a copy of the purchase receipt/invoice. The following information must appear on the proof of purchase provided: a) date of purchase, b) name of purchaser, c) name and address of retailer, and d) model name and product number. If this information is tampered with in any way after the original purchase, WE Electronic reserves the right to refuse to provide warranty service.


Other conditions:


The provisions of this limited warranty replace any other warranty, whether express or implied, written or oral, including any warranty or merchantability or applicability or specific purpose. The maximum liability of WE Electronic shall not exceed the actual purchase price you paid for the product. In any case, WE Electronic is not responsible for the use, damage or damage of stored data, or special, accidental, indirect or incorrect damage, including but not limited to the replacement and replacement of equipment, and programming or copying stored in Any program or data in or used with your WE Electronic product.